Remote Alerts

 RECEIVE ALERTS VIA TEXT, EMAIL, AND THE DRIBOT MOBILE APP

*Remote Alerts are included with DriBot Subscriptions and the 18-Month Premium Trial

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There are three types of alerts that you may receive.
They are Informative, Warning, or Critical. Learn more about the alert types below.

INFORMATIVE ALERT

Informative Alerts most often occur when an alarm has returned to a normal state. These alerts require no action and are simply meant to keep you updated on your DriBot. When you receive an Informative Alert, there are often tips for future use shared that can help you better understand your DriBot.


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WARNING ALERT

A Warning Alert may require action depending on the alarm that is triggered. Warning alerts are important to take note of, but do not require immediate action. If you receive a Warning Alarm, be sure to read the recommended next actions in the email alert or in your DriBot mobile app. You should not ignore a Warning as ignoring a warning could lead to receiving a Critical Alarm if the problem persists.

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CRITICAL ALERT

A Critical Alert is the most serious type of alert. When you receive a critical alert, that means you must intervene immediately. Critical Alerts typically occur when there is a greater issue like a clogged discharge pipe or failed pumps that are keeping DriBot from being able to perform its job of preventing flooding in your home. When you receive a Critical Alert, immediately follow the instructions for "How to Fix" in the mobile app or email alert.

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QUESTIONS ABOUT ALERTS? 
CONTACT OUR SUPPORT TEAM FOR ASSISTANCE.

CONTACT SUPPORT


Remote Alerts 

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WHY CELLULAR BACKUP?

WiFi only works when the power is on. If you experience a power loss, which can be common during rain events, your DriBot would not have the ability to notify you of important alerts. With cellular backup capabilities, DriBot will always keep you informed.